Privacy Policy

Company Name: Jieyang Laibodun Technology Co., Ltd.
Email: service@solenura.com

Last Updated: August 5, 2026

At Solenura™, protecting your privacy and maintaining your trust are important to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, interact with our services, or make a purchase.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide a smooth, secure, and personalized shopping experience.

Information You Provide

When you interact with Solenura™, we may collect information such as:

  • Name
  • Email address
  • Shipping address
  • Billing information
  • Payment details
  • Customer service communications
  • Account information (if applicable)

This information may be collected when you:

  • Purchase products
  • Contact our support team
  • Subscribe to updates or newsletters
  • Participate in promotions or customer activities

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Operating system details
  • Website interaction data
  • Pages viewed and browsing activity
  • Cookie and similar technology data

This information helps us improve website performance and enhance your shopping experience.

2. How We Use Your Information

Solenura™ uses collected information for purposes including:

📦 Order Processing & Delivery

To:

  • Confirm and process purchases
  • Arrange product shipment
  • Provide order updates and tracking information
  • Handle payment transactions

✨ Improving Customer Experience

To:

  • Improve website functionality
  • Understand customer preferences
  • Enhance products and services
  • Provide a more personalized shopping experience

💬 Customer Communication

To:

  • Respond to questions and requests
  • Provide important service notifications
  • Send promotional information when you choose to receive it

🔒 Security & Fraud Protection

To:

  • Detect suspicious activity
  • Prevent unauthorized transactions
  • Protect customers and our website from misuse

3. Protecting Your Information

We take reasonable security measures to help protect your personal information.

Our security practices include:

✔ Secure payment processing technology
✔ Encrypted transmission of sensitive information
✔ Restricted access to personal data
✔ Internal procedures designed to maintain confidentiality

Solenura™ does not store complete credit or debit card information on our systems after payment processing is completed.

4. Sharing of Information

Solenura™ does not sell or rent your personal information to third parties.

We may share necessary information only with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Customer support services
  • Marketing and analytics providers

These partners only receive information necessary to provide their services.

5. Advertising & Marketing Technologies

To improve advertising experiences and understand customer interests, certain third-party partners may use cookies, pixels, or similar technologies on our website.

These technologies may help us:

  • Measure advertising performance
  • Understand website activity
  • Display more relevant advertisements

Third-party services may have their own privacy practices and policies. We encourage you to review their privacy information directly.

6. Cookies Policy

Solenura™ uses cookies and similar technologies to improve website functionality.

Cookies help us:

Essential Functions

Support features such as:

  • Shopping cart operation
  • Checkout processes
  • Account functionality

Website Analytics

Understand:

  • How visitors use our website
  • Which pages are most helpful
  • How we can improve performance

Marketing Features

Support advertising measurement and personalized experiences.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

7. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy policies. Solenura™ is not responsible for the privacy practices, content, or security procedures of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

8. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable laws.

These rights may include:

  • Requesting access to personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of certain personal information
  • Opting out of certain data sharing practices

To submit a privacy request, please contact us using the information below.

9. Children’s Privacy

Solenura™ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information without proper consent, please contact us. We will take appropriate steps to review and remove such information when required.

10. Data Security & Breach Response

While we take precautions to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

If a security incident occurs that affects customer information, Solenura™ will take appropriate steps to:

  • Investigate the issue
  • Protect affected information
  • Notify customers when required by applicable laws

11. Email Communications

When you provide your email address, we may use it for:

  • Order confirmations
  • Shipping updates
  • Customer support responses
  • Product announcements and promotions (if you subscribe)

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in those messages.

We respect your communication preferences and will process opt-out requests promptly.

12. Changes to This Privacy Policy

Solenura™ may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised effective date.

We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Company:
Jieyang Laibodun Technology Co., Ltd.

Email:
service@solenura.com

Thank you for trusting Solenura™.
We are committed to protecting your privacy while providing a safe, convenient, and enjoyable shopping experience.