Terms of Service
Company Name: Jieyang Laibodun Technology Co., Ltd.
Email: service@solenura.com
Overview
Welcome to Solenura™.
These Terms of Service explain the rules, responsibilities, and conditions that apply when you visit, browse, or make purchases through our website.
Throughout these Terms, the words “we,” “us,” and “our” refer to Solenura™. By accessing or using our website, purchasing products, or interacting with our services, you agree to follow these Terms of Service and our Privacy Policy.
Please read these terms carefully before using our website. If you do not agree with these terms, please do not access or use our services.
SECTION 1 - Website Access & Customer Accounts
By using our website, you confirm that you are legally permitted to enter into agreements in your place of residence.
To complete purchases or use certain features, you may be required to provide information such as:
- Email address
- Billing details
- Shipping information
- Payment information
You agree that all information provided is accurate, complete, and up to date.
You are responsible for maintaining the confidentiality of your account information and for all activities performed through your account.
Accounts may not be transferred, shared, or used by another person without authorization.
SECTION 2 - Product Information
At Solenura™, we make every effort to present our products accurately, including descriptions, images, and specifications.
However, please understand that:
- Colors may appear slightly different depending on your device settings
- Product appearance may vary slightly from displayed images
- Product details may be updated or improved without prior notice
We reserve the right to modify product information, discontinue items, or limit product availability at any time.
SECTION 3 - Orders & Purchase Agreement
When you place an order through our website, you are submitting a request to purchase our products.
Solenura™ reserves the right to:
- Accept or decline orders
- Cancel orders when necessary
- Limit quantities purchased
An order is considered accepted only after payment verification and order confirmation.
Please review your order carefully before completing checkout. Once an order enters processing, changes or cancellations may not always be possible.
All purchases are intended for personal or household use and may not be purchased for unauthorized resale.
SECTION 4 - Pricing & Payment Information
Product prices, promotions, and discounts may change at any time without notice.
The final price charged will be the amount displayed at checkout.
Prices may not include:
- Shipping fees
- Applicable taxes
- Customs charges or import fees
You agree to provide accurate payment and billing information when completing purchases.
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method
- Your payment details are accurate
- You accept all charges associated with your order
SECTION 5 - Shipping & Delivery
Solenura™ works with trusted shipping partners to deliver products efficiently.
Estimated delivery times are provided for reference only and are not guaranteed arrival dates.
We are not responsible for delays caused by:
- Shipping carriers
- Customs inspections
- Weather conditions
- Events outside our reasonable control
Once the order has been transferred to the shipping carrier, responsibility for delivery handling follows the carrier’s policies.
SECTION 6 - Intellectual Property Rights
All content available on the Solenura™ website, including:
- Brand elements
- Logos
- Product images
- Text
- Graphics
- Website designs
- Marketing materials
is owned by Solenura™ or its authorized partners and is protected by applicable intellectual property laws.
You may use website content only for personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, or use our content without prior written permission.
SECTION 7 - Third-Party Services
Our website may include links, tools, or services provided by third parties.
These external services operate independently from Solenura™.
We do not control or guarantee the accuracy, security, or availability of third-party websites or services.
Any interactions with third-party platforms are subject to their own terms and policies.
SECTION 8 - Shopify Platform
Our online store is supported by Shopify, which provides the technology infrastructure that allows us to operate our website.
However, purchases made through our store are transactions directly between customers and Solenura™.
Shopify is not responsible for products purchased, customer interactions, or issues related to transactions between customers and Solenura™.
SECTION 9 - Privacy & Personal Information
Your privacy is important to us.
Information collected through our website is handled according to our Privacy Policy.
By using our website, you acknowledge that your information may be processed as necessary to:
- Complete orders
- Provide customer support
- Improve our services
- Maintain website functionality
SECTION 10 - Customer Feedback
We appreciate customer reviews, suggestions, and feedback.
By submitting comments, reviews, images, or suggestions to Solenura™, you allow us to use such content for business purposes, including improving products, services, and customer experiences.
You confirm that submitted content:
- Does not violate the rights of others
- Is accurate and lawful
- Does not contain harmful or inappropriate material
SECTION 11 - Errors & Updates
Occasionally, website information may contain errors, including incorrect pricing, descriptions, availability, or promotions.
Solenura™ reserves the right to correct errors, update information, or cancel affected orders when necessary.
SECTION 12 - Prohibited Activities
You agree not to use our website for unlawful or unauthorized purposes.
Prohibited activities include:
- Violating applicable laws
- Attempting to damage website functionality
- Copying or exploiting website content
- Uploading harmful software or viruses
- Collecting personal information from other users without permission
- Providing false information
We reserve the right to restrict access to users who violate these Terms.
SECTION 13 - Disclaimer
Our website and products are provided on an “as available” basis.
While Solenura™ strives to provide accurate information and reliable products, we do not guarantee that:
- Website access will always be uninterrupted
- All information will always be error-free
- Products will meet every individual expectation
Certain legal protections may vary depending on local regulations.
SECTION 14 - Limitation of Liability
To the maximum extent permitted by law, Solenura™ shall not be responsible for indirect, incidental, or consequential damages resulting from:
- Website use
- Product use
- Service interruptions
- Information inaccuracies
Customers use our services at their own discretion and responsibility.
SECTION 15 - Indemnification
You agree to protect and hold harmless Solenura™, its partners, and service providers from claims, damages, or expenses resulting from:
- Violation of these Terms
- Misuse of our services
- Violation of applicable laws or third-party rights
SECTION 16 - Changes to These Terms
Solenura™ may update these Terms of Service periodically.
Any changes will be posted on this page. Continued use of our website after updates means you accept the revised Terms.
We encourage customers to review this page regularly.
SECTION 17 - Governing Law
These Terms of Service are governed by applicable laws and regulations related to the location where Solenura™ operates.
Any disputes will be handled according to applicable legal procedures.
SECTION 18 - Contact Information
If you have questions regarding these Terms of Service, please contact us:
Company:
Jieyang Laibodun Technology Co., Ltd.
Email:
service@solenura.com
Thank you for choosing Solenura™.
We are committed to providing thoughtfully designed products and a reliable shopping experience for every customer.